Integration Coordinator

Job description

Would you like to put your project management experience to use in an independent role with lots of responsibility in a fast-growing tech scale-up that is leading in the innovation of e-commerce? Work amongst a professional team with highly experienced and passionate developers, support staff and customer success managers?

ChannelEngine is looking for an Integration Coordinator who can manage the integrations of our large international clients and partners with our platform. You contribute directly to our clients satisfaction.

Your challenges

  • You coordinate and monitor the integration process. 
  • You collect the relevant technical information so you, together with the client and the input of our development team, can make a feasible integration plan. Integration usually takes place with an API or (customized) ERP system.
  • You take action if deadlines or agreements are not being met.
  • After completing the necessary tests with the client, you will coach them in setting up and using ChannelEngine or ask functional support to do so.
  • You continuously improve the integration process and the (general) customer information.
  • You proactively make suggestions for improvements in API endpoints, interfaces and documentation, as well as proposals for software improvements.
  • After go-live, you will arrange a proper handover to the support team and the customer success manager.

Job requirements

Who are you?

  • You possess a bachelor's degree or thinking level and at least two years of project management experience in a tech environment
  • You are familiar with data formats and APIs and have a strong affinity with technology
  • You have a proficient level of English
  • You are very positive and communicative. When necessary, you know how to make it clear to the client in a pleasant way that something cannot or will not work
  • You work in a structured way and can manage several large projects at the same time
  • You are a self-starter with initiative and a sense of responsibility
  • You get energy from continuously improving the integration process and the customer experience

What is ChannelEngine?

ChannelEngine is a fast-growing SaaS solution, offering leading brands, distributors and retailers of all industries a solution to connect their systems to most important international Marketplaces and sales channels while optimizing sales, minimizing time and maximizing profit and reach.

ChannelEngine's story began in 2013 when it became undeniable that marketplaces were going to be one of the most important elements of the global e-commerce market. We saw an opportunity to make these powerful platforms available to any business. Our 15+ years of e-commerce experience helped us build the most complete marketplace management suite and now, 7 years later, we facilitate the sale of over 6 million products from 2000 brands to over 100 marketplaces. Our platform is used by many strong and well-known companies. Some of the many great names we work for are JBL, Bugaboo, Brabantia, Brunotti, Hunkemöller, RB (Finish, Airwick, Durex, Nurofen), Body & Fit, Nelson, Libbey, Signify, Staples, Polaroid, and many more.

ChannelEngine is growing at an extremely rapid pace and currently covers Channels in Europe, US, Canada and Mexico and is currently on a mission to cover the globe. Do you like change and innovation? Are you looking for high energy and driven people to work with and achieve ambitious goals together while having fun? Are you ready to grow with us? Don’t hesitate to send in your application!